Services

SUNFIX CONSULTING provides support services for the products we offer At SUNFIX CONSULTING we know your success depends on how effectively you can put your technology solution to work and we know the importance of being there when you need us. Our dedicated support team is here to help you. We provide the significantly services as the following:

1. Implementation Services

We want you to be happy with your decision to implement a SUNFIX CONSULTING solution… and that can only happen when it is actually implemented. Regardless of the scope of your project, SUNFIX CONSULTING is there to support:

-  Installation, configuration and infrastructure optimization.

-  Risk assessment, and troubleshooting.

-  System and User Acceptance Testing.

-  Implementation Documentation.

-  End-User Training and 'Go-Live' Support.

The experienced consultant teams are there to reduce your risk. We provide an accurate cost estimate and deliver a quality implementation on-time and on-specification.

2. Migration Services

- Implementing an effective migration solution can enable you to achieve the following benefits:

-  Improved operational efficiency

-  Reduced operational costs

-  Reduced risk due to human errors

-  Increased control over processes and operations

-  Improved integrity and control over transactional operations

3. Professional Training Service

Key Benefit from specific courses designation. By the end of these courses, students will be able to:

o List the 6 SunSystems key concepts

o Successfully create and maintain a business unit

o Successfully setup and maintain all 4 parts of global analysis

o Successfully setup and maintain all 10 parts of ledger accounting

o Successfully setup the 5 areas of Financials required for running Payables

o Successfully demonstrate account allocation

o Successfully explain and build multi-currency components of financials including:

o The three multi-currency models

o Setting up currencies

o All ledger accounting multi-currency setup

o Successfully explain all other miscellaneous areas of ledger accounting

o Successfully setup reconciliation manager

o Successfully run Ledger Imports.

Professors

We are comprehensively expertise, experienced-base instructors in SunSystems over 10 years with mega customer projects references both of local and oversea who are currently working in SUNFIX CONSULTING as senior management manner. Not only provide theory training, we also provide the comprehensiveness of Financial Management functionalities and deeply techniques to gain their recent careers to be successful.

1. General Ledger

Duration: 3 Days

Prerequisite: No previous SunSystems knowledge is assumed. An understanding of internal processes would be advantageous.

Who should attend: First time users and existing users who would benefit from learning more of the features in SunSystems Financials.

What you will learn: At the completion of this training session participants will be competent to:

• Navigate around SunSystems
• Identify the fundamental operations of the module
• Create transactions entries
• Perform on-line inquiries
• Perform daily and monthly routines in Ledger Accounting

2.  Systems Administrator

Duration: 2 Day

Prerequisite: No knowledge of SunSystems is assumed.

Who should attend: Those responsible for maintaining the system such as IT personnel and the SunSystems System Administrator.

What you will learn: At the completion of this training session participants will be competent to:

Assist in development of a strategy for implementing facilities such as security and general systems maintenance for SunSystems and its companion software.

3. Fixed Asset
Duration: 1 Day

Prerequisite: SunSystems Financial concepts. Some understanding of Asset Depreciation.

Who should attend: Any user required to manage your company's assets.

What you will learn: At the completion of this training session participants will be competent to:

• Apply the principles for setting up the module
• Create and process asset transactions
• Identify the different methods of depreciation
• Dispose of an asset
• Report on asset transactions and balances

4. PM Q&A (Performance Management Queries and Analysis)
Duration: 1,5 Days

Prerequisite: No previous SunSystems knowledge is assumed. An understanding of accounting knowledge would be advantageous.

What you will learn: At the completion of this training session participants will be competent to:

• Using Q&A Definitions
• Creating Documents and Charts
• Advanced Functionality
• Analyzing Query Results
• Creating and Using Hierarchies
• Printing & Outputting Files

4. Annual Maintenance

The General Conference has negotiated an excellent rate for the annual maintenance and support of the software. Under the contract, you will receive free upgrades of the software. In addition, a support structure has been established that will provide user support on a tiered basis. For more information on support, go to the "Contact Us" Page.

Because the annual fee is based on the number of licenses issued to your office, you will want to make certain not to take more licenses than you can afford to purchase.

It will be relatively simple to increase the number of users if you find out that you need more; however, you will not be able to decrease the number of users. Please do not overestimate your need initially.

5. Product License Provider